Cookie Policy

WHAT ARE COOKIES?

Teenage Cancer Trust website uses cookies to improve your user experience A 'cookie' is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.
Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use 
our websites, or a user's general location.

The cookies we use make the Teenage Cancer Trust website faster and easier for you to use. We also use cookies to market our services to you.

You can delete the cookies stored in your browser at any point through your browser preferences. (If you delete your Teenage Cancer Trust cookies and then visit our website again, our website won’t recognise you and will ask you to accept our cookies again!)

HOW WE COLLECT COOKIES

We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser and your customised cookie settings. We will also collect data from you when you contact us via the website.

We also use cookies to track your activity to help ensure you get the smoothest possible experience when visiting our website.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns which does not identify any individual.

THESE ARE THE COOKIES WE COLLECT

Essential Cookies 

These are essential for enabling user movement around our website and providing access to features such as your IAM login. These cookies do not gather information about you that could be used for marketing purposes and do not remember when you have been on the internet. This category of cookies cannot be disabled. 

Google Analytics

To provide insight into how visitors find and use our webpages so that we can evaluate and develop our site. Google provides an opt-out plug-in for most common website browsers: https://tools.google.com/dlpage/gaoptout 

The full list of cookies we collect can be found at the bottom of this page.

CAN A USER BLOCK COOKIES?

The first time you accessed our website you should have seen a banner which explained that by continuing to access our site, you are consenting to our use of cookies. However, if you do wish to disable our cookies then please the banner instructions.

HOW TO ENABLE AND DISABLE COOKIES USING YOUR BROWSER

Google Chrome

  • Click the wrench icon on the browser toolbar

  • Select Settings

  • Click 'Show advanced settings'

  • In the "Privacy" section, click the 'Content settings' button

  • To enable cookies in the "Cookies" section, pick 'Allow local data to be set', this will enable both first-party and third-party cookies. To allow only first-party cookies pick 'Block all third-party cookies without exception'

  • To disable cookies, in the "Cookies" section, pick 'Block sites from setting any data'

  • Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647


Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on 'Tools' at the top of your browser window and select 'Internet Options'

  • In the options window navigate to the 'Privacy' tab

  • To enable cookies: Set the slider to 'Medium' or below

  • To disable cookies: Move the slider to the top to block all cookies

  • Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.Microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

 

Mozilla Firefox

  • Click on 'Tools' at the browser menu and select 'Options'

  • Select the Privacy panel

  • To enable cookies: Check 'Accept cookies for sites'

  • To disable cookies: Uncheck 'Accept cookies for sites'

  • Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

  • Click on 'Setting' at the browser menu and select 'Settings'

  • Select 'Quick Preferences'

  • To enable cookies: check "Enable Cookies"

  • To disable cookies: uncheck "Enable Cookies"

  • Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera SoRACware: www.opera.com/browser/tutorials/security/privacy/.


Safari on OSX

  • Click on 'Safari'  at the menu bar and select the 'Preferences' option

  • Click on 'Security'

  • To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'

  • To disable cookies: In the 'Accept cookies' section select 'Never'

  • Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

  • All other browsers

  • Please look for a "help" function in the browser or contact the browser provider.

More detail on how businesses use cookies is available at www.allaboutcookies.org.

Changes to our Cookie Statement 
Any changes we may make to our Cookie Statement in the future will be posted on this page.

Cookie Description Duration Type
tct_iam_portal_session Remebers the users session for the given period of time before the session expires and the user must login again. 2 hours Other
policy-accepted The acceptance of our privacy policy. 2 weeks Other
XSRF-TOKEN Helps prevent an attack that forces a user to execute unwanted actions on a web application. 2 hours Security
_gcl_au This cookie is used by Google Analytics to understand user interaction with the website. 2 months Analytics
__utma This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 2 years Performance
__utmc The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. Performance
__utmz This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. 5 months Performance
__utmt The cookie is set by Google Analytics and is used to throttle request rate. 10 minutes Performance
__utmb The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 30 minutes Performance